5 Ways Automation Improves the Onboarding Experience
5 Ways Automation Improves the Onboarding Experience
- Feb 01, 2021

Over the years, automation has become one of those business buzzwords you hear tossed around at almost every meeting. And yes, it can be just a buzzword if you don’t implement it into your organisation, but it can also be a solution that transforms every department and every process in your company. Automation encompasses a myriad of software and hardware solutions that aim to cut extraneous business costs, elevate efficiency and productivity, improve compliance and security, and bring numerous other benefits to the table.

When you implement automation into the onboarding process, for example, you can turn newcomers into productive team members in no time. But that’s just one of the ways that automation can improve the onboarding experience. Let’s take a look at how you can automate onboarding to achieve better business results in 2021 and the years to come. 

 

1. Ensuring data security and confidentiality

Let’s start with one of the benefits of automation that managers tend to forget about – the security and confidentiality of new employee data. Data confidentiality is another broad term that encompasses the security of personal devices, new accounts, and all the software that your new employees use to get the job done. Remember that newcomers are inexperienced with your processes and how you use all of these devices and software, so they might inadvertently create potential security holes while they’re getting the hang of things.

You can’t be expected to check for these security risks manually, especially when you don’t even know if they exist. So, a big part of onboarding automation is to automate password creation, implement early warning systems, and automatically balance access rights. The last one is super important for controlling which employees have access to which data stores and features in your system. You can use automated access rights to delegate access easily according to their level of clearance.

 

2. Personalized and comprehensive welcome packets

Welcoming a new employee into your organization is nowadays much more complex than a firm handshake and a smile. Whether your employees are working in a physical office space or if you’re currently hiring remote workers only, the way you welcome them can make all the difference. Concretely, you should use this opportunity to create a personalized welcome package that will boost onboarding and help make the newcomer into a productive team member as quickly as possible.

This package can be completely digitized, thus automating this part of the onboarding experience, and you can drop it into their inbox. It can contain a heartfelt message from you or the team lead, but more importantly, it should contain all the information, guides, and materials the employee needs to learn the ropes quickly. Take the time to craft these packages for every employee and their position in your company and you will invariably improve their productivity from day one.

 

3. Monitoring time, work, and attendance for new hires

One of the biggest productivity killers for new hires and the reason why it takes so long for them to get a handle of things is because managers fail to monitor them and their work. Remember, one of the secrets to successful onboarding is making sure that you have real-time visibility of all your teams. This allows you to make better decisions quickly, support newcomers in their work, and delegate more efficiently.

Of course, this is not something you should try to do manually, because it’s time-consuming and financially impossible. Instead, you should automate the process with the right time and attendance solutions that give you comprehensive team visibility along with real-time insights into their status, location, and work. This allows you to automate various different parts of the onboarding process and better manage your new employees no matter where they are in the world.

 

4. Improving productivity and efficiency

As you might have guessed, one of the biggest benefits of automation in the workplace is improved productivity and efficiency in general. If there is anything that newcomers rightfully struggle with, it’s maintaining high levels of productivity, especially if they are new to the tools and processes you use. If you want them to be engaged and motivated, automation should be one of your priorities. 

That said, the more intuitive tools you use and the smarter the software, the easier it is for newcomers to get the job done without making any mistakes along the way. So, using a project management tool with a variety of intuitive and automated features, for example, allows new team members to handle tasks more easily and consistently, track progress, and stay in touch with their colleagues. 

 

5. Providing continuous guidance, training, and support

Last but not least, there is no way to avoid an occasional blunder or getting your inbox flooded with questions from newcomers on a daily basis. Don’t blame them, they’re new to your organization, so it’s natural that they have a lot of questions. Continuous support and guidance on your part are instrumental in making them independent and successful in their work, but it is time-consuming.

That’s why you should automate these processes as much as you can. By crafting detailed FAQs, video tutorials, and even integrating a chatbot into your internal support tool, your employees and new hires will have an easier time resolving every issue they come across without bugging you. It saves you time, but it also makes the whole workflow more efficient.

 

Wrapping up

Automation is a big deal nowadays, and when it comes to onboarding, it can be a lifesaver. Be sure to automate onboarding and employee management as much as you can to create a more efficient and productive employee collective.

 

Image source: Freepik.com

Lauren N Wiseman

Lauren is a regular SRO Blog and Bizzmark Blog author that has many articles published with the main focus on clients who want their brands to grow in the fast-changing and demanding market. Her personal favorites are successes of small businesses, startups, and entrepreneurs. She goes through life with one strong moto - Kindness, always.


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