Articles by Smart Recruit Online

How Will the Future of Work Affect the HR Industry?

The future of work

By Dianna Howell,

We live in a futuristic world, and there’s no doubt about that. The progress of technology has facilitated the development of the job industry to never seen before lengths. The workforce nowadays doesn’t resemble the one fifty years ago in any way, shape, or form. But what does this imply for the field of human resources? Let’s find out.

How Technology Is Shaping the Workforce

The job industry came a long way over the course of the last few decades. Nonconventional careers are more and more frequent nowadays, as young professionals gravitate towards novel fields in the detriment of traditional labour. What is more, most millennials are part of dual-career couples, which hugely impacts their demands for flexibility.

According to a study conducted by Ernst & Young, 76% of today’s working adults find managing their professional and personal lives difficult. In addition to this, 66% of the total resignations in every industry originate in a lack of flexibility on the job. The employees of today are more interested in having options in this department than anything else.

For this reason, companies need to start making smart use of the available technologies. Telecommuting is becoming increasingly popular in creative positions, and a rising number of employees favour remote work over old-style office hours. Thus, offering flexibility is no longer an additional benefit or perk, but rather part and parcel of a fruitful business model.



Due to this shift in perception, a sensible prediction would be to assume that the future of the modern workforce is blended. This means that companies should start focusing on hiring a mix of full-time and part-time employees to collaborate on different tasks. The latter are known as gig economy workers, and they activate in a wide variety of fields.

A good example to illustrate this new category of workers is that of Uber, where drivers can sign up and start getting paid for rides whenever they have the time to hit the road. There are no fixed hours and no set income. The amount of money you earn is directly proportional to how long you drive for, but no one is forcing you to do it every day.

However, the pool of gig economy workers is far wider reaching than Uber alone. It consists of freelance web designers and writers, contractors, consultants, private tutors, digital marketers, and many other newly fangled professions that have become increasingly popular among millennials over the course of the last five years or so.

The Impact on Human Resources Management


Back in the day, the roles of the human resources department of a company were limited. The employees over at HR managed the hiring and firing of candidates, kept the books, took care of payroll, and starkly maintained the status quo. They didn’t have extensive access to technology, and their position in the company was middle of the road, to say the least.

However, HR is now the shining star of any business. It is the glue that holds everything together through the power of mediation, mentorship, and astute decision-making. Nevertheless, this impressive alteration doesn’t mean that the department is done with progressing. In fact, the high-tech nature of today’s job industry impacts it as well.

The first aspect to consider from this point of view is how powerful opinions have become online. Just like we rate services nowadays, we can also aptly comment upon the advantages and disadvantages of working for certain firms. The most popular website for this is Glassdoor, but local iterations exist in most countries around the globe.

Therefore, human resources management is faced with a new task, namely that of marketing the company for both current and prospective employees. Getting a low rating online means less people are likely to apply for position openings, which makes recruiting talent nearly impossible the worst case scenario.

Thus, it falls on the shoulders of HR to offer motivating pay, attractive benefits, and an overall positive impression of the company. In this way, its reputation will grow, leading young talent to seek positions with the firm. In addition to this, it is the responsibility of the same department to create and nurture a beneficial company culture that confirms all of the above.

Fortunately, technology is also a huge aid in this respect. Companies now have the opportunity to gather data from a multitude of source and use it to improve staff experience as much as possible. By profiting from the possibilities created by this, human resources management will become more accurate and efficient in the years to come.

Final Thoughts

Technology has permanently shaped the way in which the job industry functions. Candidates now have access to more positions than ever before, and novel and nonconventional fields pop up all the time. Due to this, Human Resources Managers need to change its methods to cater to the employee of the future. Only through this will companies continue to thrive.