AI is one of the most exciting tech developments to emerge in recent years, and it will no doubt continue to reshape how businesses are run. That being said, AI is often talked about in the realm of data analytics and innovation strategies. These are important uses of AI, but by no means are they the only ones. In fact, AI can play a big role in shaping safer workplaces for companies all over the globe. So how can AI be used to improve employee health?
Stress is a part of everyday life, and even rank-and-file employees have days when they feel like headless chickens trying to complete their tasks. CMS Wire cites virtual assistants as a tech innovation that can help provide personalised experiences to each and every employee, allowing them to schedule their day according to data such as what time the most emails come in, what notification preferences each user wants, and so on. In fact, these assistants can even be trained to answer simple questions and thus help minimise communication backlog. The beauty of virtual assistants is that this tech has become widely available, meaning it doesn’t cost an arm and a leg for businesses to adopt.
Mobile workers are often thought of as those working at home from their laptop, but this category comprises all kinds of employees who do fieldwork, such as logistics and delivery drivers. One of the main reasons why Verizon Connect recommends businesses invest in fleet telematics is because this system continuously gathers data on driving behaviour. Such data is then used to make tables highlighting driver performance, which managers can then use as a way to see where (in the case of recurring incidents) their drivers need more safety training and assistance. Telematics is a prime example of how AI can improve employee health, and help employers to see where their current health and safety efforts are lacking.
Diversity and inclusion in the workplace can do wonders for employees’ mental health. While most employers know this, few actually take the time to implement measures and ensure that this diversity becomes a reality. Part of the issue is that for diversity and inclusivity to really be attained, companies have to look into every nook and cranny to remove unequal practices. So, BizTech suggests using AI to sort through HR and payroll information and compile an account of pay statuses across departments. Data visualisation allows managers to catch huge over-arching trends that might have been lost under the piles and piles of records.
As with most tech innovations, AI is still continuously being developed in line with what people need. Our previous post on 7 Wellbeing in the Workplace Initiatives You Can Start Today underscores the need for employers to always look after and nurture their employees. And with safety on everyone’s mind nowadays, companies would do well to look into this often-neglected link between AI and employee wellness.
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